Privacy Policy

This privacy policy sets out how Reckster uses and protects any information that you give when you use this website, if you share information when you correspond with us in any way or use our services.

Reckster is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, share information when you correspond with us or use our services then you can be assured that it will only be used in accordance with this privacy statement.

Reckster may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

If you have any questions about this policy please contact Les Bayne by email at les@reckster.co.uk

Who are we?

Throughout this document the terms ‘us’, ‘we’ and ‘our’ refer to Reckster. Reckster is company providing business support and guidance in business growth.

What is a data controller?

‘Data controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by law.

What is a data processor?

‘Processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Personal data we collect

What is personal data?
Personal data’ means any data that may identify you. Different pieces of information, which when collected together can lead to the identification of an individual, is also personal data. We collect the personal data that is needed for us to carry out the services requested, improve our services, maintain our accounts and where we are required by law.

You may provide personal data to us when we conduct meetings in person, visit our studio, contact us by phone or email, answer questionnaires or when you engage in our services. This personal data may include name, age, phone number, address, gender and any correspondence when you contact us.

Personal Data may also include Imagery, photographs, design files, trade secrets, documents, spreadsheets and sensitive data such as usernames, passwords and financial information. If you have hired us to provide services, or when we have been hired to work together with other service providers, we will need to collect personal data from you in order to carry out these services.

We know that our users care about how their personal information is used and shared, and we take your privacy seriously. We want you to know that we do not sell, rent, or trade our email lists or information with other companies and/or businesses for marketing purposes.

How do we use your personal information?

  • We use personal data provided to us for the purposes of carrying out our business and services, and to keep our clients up to date with important information related to these services.
  • We will use this data in a transparent manner, using a common sense approach and only on lawful grounds.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.
  • On occasion, we may send marketing communications related to the services we provide.
  • Where we are required by law to keep accurate and up to date records of our business accounts and transactions. When you work with us, you may be added to our accounting system.
  • As required by any other applicable laws or legal requirements in connection with records retention or for internal administrative purposes.
  • We use Google Analytics data to measure website traffic and the success of the website.
  • Unless you explicitly ask otherwise, we may use your data to promote our business or showcase our work. For example to include examples of work we carried out for you including some of the details, aims and challenges of the project. We will of course, use a common sense approach as to what types of work are suitable to display.
  • With your consent we may refer clients or potential employees to you for references or recommendations. We may also publish testimonials on our website and/or folio, but only as provided by you with your consent.

Third party suppliers

In order to carry out the daily running and operations of our business, we may need to disclose your personal data to other businesses or third party suppliers. For example, these may be other sub contractors, online systems and software applications.

We will ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless the individual concerned has agreed to this or would otherwise reasonably expect this.

Security

We take the security of your personal information seriously and will endeavour to keep your personal details safe at all times. We have put in place suitable physical, electronic and managerial procedures in an attempt to safeguard and secure the information we collect online.

All traffic between this website and your browser is encrypted and delivered over HTTPS.

Your rights

Under the GDPR, where we are using your data under consent, you have the right to withdraw that consent at any time. You also have the right to ask us to stop using your personal data for marketing purposes. Under the GDPR, you are entitled to view, amend or delete the personal information we hold on you. Please contact us using the details below if you would like to do this.

Data retention

Personal Data collected shall be processed and stored for as long as required by the purpose it has been collected for.


Cookie Policy

Cookies

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What is a cookie?

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website and to improve the users experience while visiting. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and as error-free as possible.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy, however, users have some control over their privacy options which are outlined further on.

Types of cookies

There are various types of cookies, please be aware that choosing to disable certain types of cookies may have an effect on your browsing experience.

Strictly necessary cookies
These are cookies that are essential to the operation of our website.

Analytical/performance cookie
These cookies allow us to recognise and count the number of visitors to our website.

Functionality cookies
These cookies are used to recognise you when you return to our website.

Targeting Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed.

What cookies do we use?

There are two different types of cookies – the ones we use on reckster.co.uk (first party cookies) and the ones set by companies with work or interact with (we call these third party cookies).

We use various first Party browser cookies to enable the smooth running of the website.

List of Cookies.

Every attempt has been made to list all the cookies currently set on this website as accurately as possible. If you think we have missed any or any information is inaccurate, please contact us and we will investigate further.

reckster.co.uk first party cookies

WordPress
Cookies Used: 

  • wordpress_test_cookie

wordpress_test_cookie is set and used by WordPress to test for cookie capability. WordPress sets this cookie when you navigate to the login page. It is used to check whether your web browser is set to allow, or reject cookies.

WordPress – For those logged in into the backend (system administrators)
Cookies Used:

  • wp-settings-{user}
  • wp-settings-time-{user}
  • wordpress_logged_in_[hash]

WordPress also sets some wp-settings-[UID] cookies and wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of the admin interface and preserve user’s wp-admin settings. The wordpress_logged_in_[hash] cookie is used to indicate when you are logged in and who you are.

GDPR Cookie Consent
Cookies used:

  • cookielawinfo-checkbox-necessary
  • cookielawinfo-checkbox-non-necessary
  • viewed_cookie_policy

These cookies are used to register if a visitor has accepted the use of cookies on our site and to keep track of which cookies you approved.  These cookies are saved for 365 days.

Wordfence

  • wfwaf-authcookie-(hash)

This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.This is only set for users that are able to log into WordPress. This cookie allows the Wordfence firewall to detect logged in users and allow them increased access. It also allows Wordfence to detect non-logged in users and restrict their access to secure areas. The cookie also lets the firewall know what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block.

Third Party Cookies

Google Analytics

Cookies used:

  • _ga
  • _gid
  • _gat_gtag_UA_[hash]

These Google analytical cookies are used to distinguish users. Google’s analytics is a tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google.

We have used The IP anonymization feature in Google Analytics which allows a website to request that all of their users’ IP addresses are anonymized within the product. This feature is designed to help site owners comply with privacy policies such as GDPR.

The main cookie used by Google Analytics is the ‘__ga’ cookie. The _gid cookie is used to store Session ID and to group the entire session’s activity together for each user.

The _gat_gtag_UA cookie is used to throttle request rate and expires after 1 minute.

We use google analytics so we can measure the traffic and success of individual pages and our website as a whole. We use these to learn more about how our users interact so we can keep it as up to date, relevant, enjoyable and error-free as possible.


Clearing your cookies

You can clear the cookies in your browser at any time. Learn how to clear your cookies in:
Chrome here 
Apple Safari here
Internet explorer here 
Mozilla Firefox here

How to opt out of Google Analytics

In order to further provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics.

The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

http://tools.google.com/dlpage/gaoptout?hl=None

For more information on the usage of cookies by Google Analytics please see the Google website.

https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

https://support.google.com/analytics/answer/6004245

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

Mozilla Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Apple Safari https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac


External links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Resources & further information

Guide to the General Data Protection Regulation (GDPR)

Privacy and Electronic Communications Regulations 2003

Guide to Privacy and Electronic Communications Regulations

Google Privacy Policy

Facebook Privacy Policy

Instagram Privacy Policy